Track Record

Enterprise transformations.

Clients generalized for confidentiality. Decisions included, because at this level, the decision is the deliverable.

US$60M5-year program · sold, closed & designed
CDPRecommendation modelsCRM buildSAP ERP + Marketing CloudEvent-driven
Hospitality · Middle East

Destination digital platform program

A national-scale destination platform unifying the visitor experience with the full enterprise ecosystem: CRM, CMS, booking, flights, plus data & analytics. Role: accountable SME from sale through architecture.

D1Anchored on business priorities: UX first, then sales and EBITDA, refreshing the backlog every 6 months instead of freezing scope.
D2Designed one integrated services + data architecture: CDP, hyper-personalization models, full CRM build, instead of isolated point solutions.
BankingKey decisions

Core banking modernization portfolio

6 financial institutions, 100+ applications, governed modernization waves, no big-bang, continuity protected.

40%

OPEX reduction in 12 months (up to)

100+

applications modernized

Role: Data & AI / Technology Director: strategy, target architecture, modernization model.

D1Five-step strategy: outcomes → maturity diagnosis → operating model → target architecture → wave-based roadmap with entry/exit criteria.
D2Reusable standards and patterns over bespoke builds, leaving internal capability (CoE / DataOps squad) behind, not consulting dependency.
Governed lakehouseSemantic layerMDMAI/ML on certified data
Oil & GasKey decisions

Data governance as organizational transformation

The governance problem wasn't data quality: it was how the organization delivered services and made decisions.

30%

operating cost reduction in the first 14 months

Role: Lead: data strategy assessment and organizational transformation.

D1Wired governance into the operating model instead of publishing standalone policies.
D2Process mining + redesign of the 3 most critical processes, instead of automating broken ones.
Process miningOperating modelKPI frameworkStewardship · lineage
FinancialKey decisions

Legacy-to-cloud data platform modernization

Service instability, limited scalability, high operating cost, reactive decisions, replaced with a governed, domain-oriented lakehouse.

40%

lower operating cost

20%+

efficiency & scalability gains

20%

risk reduction

Role: Architecture & delivery lead: target platform and modernization model.

D1Domain-oriented governed lakehouse (bronze/silver/gold, catalog, lineage, ownership per domain) over a central data lake.
D2Banking-grade controls as architecture: certified regulatory reporting with source-to-KPI traceability, masking, RLS/CLS, RBAC, MDM golden records.
Delta Lake / IcebergDatabricks · SnowflakedbtData catalog
RetailKey decisions

Store-cost modernization with intelligent self-checkout

Store and cloud operating cost at scale, solved with a structured platform migration plus data-driven store innovation.

35%

store operating cost reduction over 3 years

Role: Lead: data foundation modernization.

D1Structured Teradata → GCP migration factory instead of scaling the on-prem model.
D2Data-driven intelligent self-checkout instead of manual store-process improvements.
BigQueryDataflowPub/SubStore analytics
Oil & GasKey decisions

Real-time water optimization for crude production

Optimizing water use during crude production, an architecture-decision case where latency changed the operational outcome.

2023

real-time platform on AWS · predictive + prescriptive

Role: Solution designer.

D1Streaming justified only where acting in near-real-time changed production results: "stream only where latency changes the decision."
D2Predictive + prescriptive models combined: anticipate, then recommend the operational action.
AWSEvent-driven streamingPredictive modelsPrescriptive models
Banking · InnovationKey decisions

Agent-based intelligent avatars

Proving agentic solutions can hold real service and commercial conversations, live, in front of an industry audience.

2024

live demo · leading LATAM bank fintech event

Role: Creator: agentic avatar solution.

D1Agentic platform with retrieval over enterprise data, fronted by a human-facing avatar experience.
D2Demonstrated live as customer-service and commercial advisor, no scripted fallback.
AgentsEnterprise RAGConversational avatar
Diligence

Every figure on this page traces to delivery records. An evidence pack and reference conversations are available under NDA, ask in the first call. That is the standard I hold clients to, so it is the standard I hold myself to.

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